Physical and Digital · One loop on Salesforce

Scan a pack, chat, and get cash back.

Scan to sale in nine steps, with three front-end options to choose from. It runs on DeHaat's Salesforce, reports in one dashboard, and turns every consumer into someone you can reach again.

The flow, in short

Scan to reward, then bring them back

The full nine steps, from QR to ROI, are on the flow page. Here it is in four.

1

Scan & register

QR on a pack or booth, name and mobile, number verified.

2

Coupon

A unique code mapped to Amazon, Blinkit or Zepto.

3

Redeem & reward

Buy, and get cashback to UPI or a next-order coupon.

4

Retarget

Salesforce brings them back on WhatsApp, SMS, email and ads.

Three options

Same flow, three front doors

Each is a clickable prototype on its own page. All feed the same Salesforce records and dashboard.

Option 1
📱

WhatsApp verified chat

Scan opens DeHaat's verified WhatsApp. The number comes through on its own, they add the pack code and bill, cashback follows.

  • + Most trusted, official brand tick
  • + No typing the number, no OTP
Option 2 · independent
💬

Independent chatbot

A chatbot that looks like WhatsApp but runs on its own, no WhatsApp approval needed. UPI ID and bill, then cashback or a quick-commerce coupon.

  • + Live fast, fully under our control
  • + Works on any link or QR
Option 3
🎉

Sampling activation

At a booth, play a quick game, take a branded photo to share, walk away with a free sample. The pack scans later into the same loop.

  • + Trial plus social reach
  • + Great for on-ground events
Built on DeHaat's Salesforce
No new system. Records sit in Sales / Data Cloud, journeys and sends run from Marketing Cloud, reporting flows to the dashboard.
What we capture

Into Salesforce, per consumer

  • Who: name, mobile, gender, email, city, consent
  • Where from: activation, kiosk, campaign
  • What they got: coupon, platform, status
  • What they bought: redemption, cart value, SKU
Retargeting

The same data brings them back

Trigger WhatsApp, SMS and email from Salesforce: nudge non-redeemers, remind before expiry, prompt the repeat buy. Push consented segments to Meta and Google as custom and lookalike audiences for paid retargeting.

See the full data and Salesforce map →

Walk the flow, pick an option, see the data

Everything starts with a scan and ends with a reward and a consumer you can reach again.