Physical and Digital · One loop on Salesforce

Scan a pack, chat, and get cash back.

Scan to sale in nine steps, with three front-end options to choose from. Cashback pays to UPI, a ready CRM handles WhatsApp and email, and one dashboard turns every consumer into someone you can reach again.

The whole cycle

How the three ideas connect into one loop

All three front doors feed the same acquisition flow. Every consumer lands in Salesforce, gets rewarded, and is pulled back for the next purchase. The full nine steps are on the flow page.

Three ways to start
Step 1

Acquire

Scan, register, number verified.

Step 2

Validate

Product code first, bill second.

Step 3

Reward

UPI cashback, capped per phone.

Step 4

Capture

Saved to the CRM and dashboard.

Retarget via WhatsApp and email · nudge non-buyers, remind before expiry, prompt the repeat purchase — back to step 1, with a consumer we already know.
Three options

Same flow, three front doors

Each is a clickable prototype on its own page. All feed the same Salesforce records and dashboard.

Option 1
📱

WhatsApp verified chat

Scan opens DeHaat's verified WhatsApp. The number comes through on its own, they add the pack code and bill, cashback follows.

  • + Most trusted, official brand tick
  • + No typing the number, no OTP
Option 2 · independent
💬

Independent chatbot

A chatbot that looks like WhatsApp but runs on its own, no WhatsApp approval needed. UPI ID and bill, then cashback or a quick-commerce coupon.

  • + Live fast, fully under our control
  • + Works on any link or QR
Option 3
🎉

Sampling activation

At a booth, play a quick game, take a branded photo to share, walk away with a free sample. The pack scans later into the same loop.

  • + Trial plus social reach
  • + Great for on-ground events
Kept light: ready CRM, cashback via Razorpay
Communication runs on a third-party CRM (email + WhatsApp), not a heavy build. Salesforce stays for sales data; its automation is under review.
CRM and communication

A ready tool, fast to adopt

Email and WhatsApp automation from a SaaS CRM, communication-first. It holds the consumer, source, reward and purchase data, segmentable by activation, city and campaign.

Cashback and validation

Razorpay, with fraud controls

Cashback pays to UPI through Razorpay. Every payout is validated by the product code first and the bill second, and capped per phone number so offline activations do not leak.

Retargeting

The same data brings them back

Trigger WhatsApp and email from the CRM: nudge non-redeemers, remind before expiry, prompt the repeat buy. Push consented segments to Meta and Google as custom and lookalike audiences.

Sampling, linked to cashback

Trial into a tracked repeat buyer

A sample code gives extra cashback on the first purchase, normal cashback on the repeat. So sampling shows a real acquisition cost and becomes a budgeted channel.

See the full data, validation and CRM map →

Walk the flow, pick an option, see the data

Everything starts with a scan and ends with a reward and a consumer you can reach again.